David Thompson on September 21, 2018. 2 min read Forrester Report – 69% of SMBs ready to repl... Forrester confirmed our worst suspicions today about the dismal state of the SaaS CRM market for SMB...
Dineshkumar Shanmugam on March 12, 2024. 12 min read Modernizing analytics data ingestion pipeline from... Analytics is a key part of all Freshworks products. It gathers events from these products and puts t...
Sanket Munot on November 8, 2023. 7 min read Building infinite scroll with virtual scroll in Em... With the growing size of content, there is often a need to divide large sets of content into smaller...
Srivatsa Narasimha on October 25, 2023. 9 min read Attention is not always all you need! Large language models have been the talk of the town for quite some time now. Such models allow us t...
Krishnanand Balasubramanian on October 19, 2023. 6 min read Behind the scenes: Safeguarding Freshdesk’s infr... Freshdesk uses shell architecture to reduce the blast radius. The inspiration behind shell architect...
Team Freshworks on August 9, 2023. 2 min read Freshworks and Truvisor offer a tailored Digi-TAC-... Freshworks' Freshsales CRM solution, offered in partnership with Truvisor, is now listed under the D...
Team Freshworks on April 19, 2023. 5 min read The State of IT Service Management in 2023 The Great Software Reset is making businesses change the way they do business, relying more on autom...
Ashutosh Dwivedi on March 27, 2023. 5 min read How to finetune a pre-trained model for semantic s... This blog demonstrates how to fine-tune pre-trained search models on a custom domain with limited da...
Ramakrishnan S on February 28, 2023. 3 min read Designed to delight: How we optimized our Freshwor... Read how our website operations team optimized the Freshworks website to make delight easy for custo...
